Introduction
As we place great importance on the protection of your data and privacy, we have developed this privacy policy to explain the measures we implement in this regard when you browse our website www.flyforkidz.com.
In Switzerland, the protection of your data is based in particular on the Federal Act on Data Protection (FADP) of September 25, 2020, as well as the Federal Ordinance on Data Protection (DPO) of August 31, 2022. Our privacy policy and practices are aligned with the legal provisions contained in the aforementioned legislation.
Although we strive to simplify our privacy policy, the difficulty in understanding it often arises from the specific legal terminology used. That is why we have taken the initiative to group the main definitions here to make our privacy policy easier to understand. These definitions are taken from the FADP.
- Data subject: the natural person whose personal data is being processed.
- Personal data: all information relating to an identified or identifiable natural person.
- Sensitive personal data: data concerning religious, philosophical, political or trade union opinions or activities; data relating to health, intimate life or racial or ethnic origin; genetic data; biometric data that uniquely identifies a natural person; data concerning criminal or administrative proceedings or sanctions; data relating to social assistance measures.
- Processing: any operation relating to personal data, regardless of the means and methods used, including in particular the collection, recording, storage, use, modification, disclosure, archiving, deletion or destruction of data.
- Data controller: the private person or federal body which, alone or jointly with others, determines the purposes and means of the processing of personal data.
- Processor: the private person or federal body that processes personal data on behalf of the data controller.
- Federal Data Protection and Information Commissioner (FDPIC): the authority responsible for monitoring compliance with federal data protection regulations, in particular the FADP.
We use the term “data” interchangeably with “personal data”.
Who are we and how can you contact us?
Fly for Kidz is the name of our brand which is currently manage by María López Baños. For any questions related to the processing of data associated with the website www.flyforkidz.com, you can contact us by email to info@flyforkidz.com or via our contact form.
What is our role in data protection?
When you browse our website, we may process some of your personal data. In accordance with the FADP, we are the data controller.
Our role
As the data controller, we are responsible for determining the purposes for which we process your personal data, how it is processed, and the security measures in place.
When we work with service providers, we ensure that they share our commitment to data protection and comply with the same standards we apply.
Your role
Data protection is everyone's responsibility.
We therefore encourage you to read our privacy policy.
If you are one of our clients, we also encourage you to consult the contractual documents binding us, as they may contain additional details on how we process your data.
Finally, if you provide us with personal data concerning other individuals,such as family members, we assume you have obtained their prior consent and that the data is accurate.
When and how do we collect your data?
From the moment you first interact with our website, we collect data (e.g., to determine whether you consent to the use of cookies).
You also provide us with your data when you contact us (e.g., via our contact form), when creating your customer account, or when using our online store.
What categories of data we process?
Depending on your navigation on our website, we may process the following categories of data about you:
Contact data
We collect your contact data, especially when you create a customer account, subscribe to our newsletter, contact us via our contact form, or place an order through our online store. In this context, we process in particular your first name, last name, address, phone number, and email address.
Account data
In the context of using your customer account, we process specific data related to your interactions with the services provided on our website. This includes your wishlist, order history, downloadable items, or newsletter subscription.
Financial data
When you place orders via our online store, we process your financial data. This includes payment details. However, the actual payment method data is processed exclusively by our partner. We do not process credit card numbers or CVC codes.
Internet and connection data
For technical reasons and to improve our website, each use of it generates certain data, including your IP address, information about your internet service provider and device operating system, referrer URL, browser used, date and time of access, and the content viewed during your visit.
Other data
When you contact us, especially via the contact form on our website, we may process other personal data you choose to share with us. This includes the content of your message, voluntarily provided information, and any attachments.
- What about sensitive data?
We do not collect or process any sensitive personal data.
- What about data concerning minors?
Although our website is accessible to everyone, our services are exclusively intended for adults. We do not target minors and do not knowingly collect any personal data about them.
Why do we process your data?
We process your data in order to communicate with you, particularly to respond to your requests and the exercise of your rights, as well as to inform you about our services and offerings. We also process your data to handle your orders. Furthermore, we use your personal data to generate traffic statistics that help improve our website. Lastly, we process your personal data to comply with laws, regulations, and recommendations issued by authorities.
Do we make automated individual decisions?
In the course of our activities, we use various digital tools for operational management. These tools are intended to centralize and structure processes, improve efficiency, and ensure the quality of our services. It is important to note that we do not make any automated individual decisions using these tools.
What are your rights?
Your rights vary depending on the specific circumstances and may be subject to exceptions. In general, the FADP provides for the following:
- You have the right to access your data.
- You have the right to request the delivery or transmission of your data in a commonly used electronic format.
- You have the right to have inaccurate data corrected.
- You have the right to object to the processing of your data.
- You have the right to request the deletion or destruction of your data.
- You have the right to demand that an automated individual decision be reviewed by a human being.
If you wish to exercise the above-mentioned rights with us, you may contact us. In order to prevent any abuse, we must first verify your identity (e.g., by requesting a copy of your ID card if no other form of identification is possible). Please note that conditions, exceptions, and restrictions may apply when exercising these rights under the FADP (e.g., to protect third parties or trade secrets). If applicable, we will inform you accordingly. If you believe that we are processing your data in violation of data protection regulations, you also have the right to report us to the FDPIC. We encourage you to contact us first so that we can address your concerns. If we are unable to do so, you may contact the FDPIC by following the instructions on its website.
How do we secure your data?
We take appropriate security measures, such as encryption, to ensure the security of your personal data and to guarantee its confidentiality, integrity, availability, and traceability. Unfortunately, data security can never be fully guaranteed. If you believe your personal data has been compromised, please contact us immediately.
Where is your data stored?
The personal data we collect is stored on our premises as well as in data centers operated by our service providers.
How long do we retain your data?
We take appropriate security measures, such as encryption, to ensure the security of your personal data and to guarantee its confidentiality, integrity, availability, and traceability. Unfortunately, data security can never be fully guaranteed. If you believe your personal data has been compromised, please contact us immediately.
Who do we share your data with?
Managing our website involves working with specialized external service providers, particularly for its development, maintenance, and hosting. We collaborate with recognized providers in their respective fields to ensure the proper functioning of our website and, more generally, the quality of our services. As part of these collaborations, it may be necessary to share your data with our providers. Please rest assured that such data sharing is strictly limited to what is necessary and is carried out in accordance with the legal framework. When personal data is transferred to a service provider located outside Switzerland or the European Economic Area (EEA) and that provider does not offer an adequate level of data protection, we require them to commit to complying with applicable data protection laws (we use the European Commission’s revised Standard Contractual Clauses for this purpose), unless the provider is already subject to a legally accepted framework ensuring data protection (such as the Swiss-US Data Privacy Framework), or unless we can rely on an exception.
Our service providers:
Provider | Purpose |
Amazon Web Services | Web hosting and cloud solutions provider that we use to host our website. |
Stripe | Online payment solutions provider that we use to securely process financial transactions on our website. |
Google (Analytics) | Analytics service we use to monitor usage of our website and generate reports on user activity. |
Google (Ads) | Online advertising service we use to promote our services and offerings online. |
What cookies do we use?
Our website uses cookies. For each service, you can access the list of cookies by clicking “Cookie Policy” in our cookie banner.
You can block cookies by enabling a setting in your browser that allows you to refuse the installation of cookies. You can also use our cookie banner to manage your preferences. If you use your browser settings to disable reject, or block cookies, some parts of our website may not function properly. In some cases, the website may not be accessible at all. Please note that when third parties use cookies, we have no control over how those third parties use them.
What about social media?
We operate our own pages on social media and other platforms (e.g., Facebook, Instagram). When you interact with us on these platforms — by communicating, commenting, or sharing content — we collect data primarily to communicate with you. For more information about how these platforms process your data, please refer to their respective privacy policies. There you will also find information about the countries in which your data is processed, your rights of access and deletion, and other rights, as well as how to exercise them or request more information.
Final Provisions
Updated on October 5, 2025